PARK CITY, Utahâ AtlasRTX â¢ (www.atlasrtx.com), a leading AI-powered digital assistant SaaS solution that creates sophisticated real-time experiences, today announced a successful partnership with Instructure (www.instructure.com ), a global education technology company that supports over 30 million students, to seamlessly engage parents, teachers and students via web chat in over 100 languages ââ24/7 , 365 days a year.
âWithout our AtlasRTX digital assistant who handles many of our requests, we wouldn’t be able to deliver the level of service our customers deserve,â said Michelle Suzuki, senior vice president of marketing at Instructure. âWe needed a solution that would meet many needs, that was affordable, and easy to design and manage. With AtlasRTX, many requests that previously required human responses are now handled through automation, leaving the most complex requests to be routed through human contacts and appropriate services in real time.
Powered by artificial intelligence (AI) and powered by experts, AtlasRTX is a complete end-to-end customer chat solution that delivers the most engaging and natural experience available today via web chat, text , What’s App and Facebook Messenger via multi-automatically recognized. – language translation, consistent messaging, effortless customer integration, and real-time data and information.
âMy talented team’s vision for AI and Automation creates incredible, engaging and empowering real-time experiences,â said Bassam Salem, Founder and CEO of AtlasRTX. âConsumers today expect a compelling and efficient digital assistant. This requires optimization from human experts. AtlasRTX believes AI and humans are better together.
AtlasRTX uses the BotIQÂ® and BotEQÂ® standards to measure digital assistant intelligence quotient (IQ) and emotional intelligence (EQ), enabling quantifiable training opportunities and enhancing the customer experience. Advanced AI technology is built by a team of human engineers who continuously optimize platform performance to allow humans and employees to focus on more complex tasks, leaving digital assistants to handle more functions. repetitive.
The cloud-based âService as a Serviceâ platform is easy to deploy, offers the highest data security and is trusted by many of the world’s leading brands, including Hewlett Packard Enterprise (HPE), Dell Technologies, KB Home, Vanderbilt University, Purdue University and others. With very few companies having the ability to recruit employees outside of regular office hours, smart chatbots and digital assistants deliver engaging and empowering experiences between brands and their customers. Learn more about AtlasRTX here: www.atlasrtx.com.
About Atlas RTX
Founded in 2016 in Park City, Utah, AtlasRTX is the leading AI-powered digital assistant solution, creating sophisticated real-time experience programs for global companies such as Hewlett Packard Enterprise (HPE), Dell Technologies and the Krannert School of Business at Purdue University. , among others. AtlasRTX’s RTX platform combines advanced AI digital assistants, messaging, and human-augmented engagement to transform the way brands connect and delight their customers.
AtlasRTX is privately held within Mindshare Ventures and is headquartered in Park City, Utah. For more information, visit www.atlasrtx.com.